We were cleaning out closets on Saturday. We keep all sorts of things, and I came across some cards from when my daughter was born. She just turned 5. Well, inside one of the greeting cards was a gift card from J.C. Penny's for $25. So I called then number on the back, knowing that a 5 year old gift card wasn't going to be any good. Sure enough, it had a zero balance, from non-use fees over time. BUT J.C. Penny's operator offered to send me a new $25 gift card!! I couldn't believe it! I haven't gotten it in the mail yet, but what awesome customer service!!!!
1 comment:
I have now received the replacement card. :)
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